Package com.centraview.support.supportfacade

Examples of com.centraview.support.supportfacade.SupportFacadeHome.create()

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        .getHomeObject("com.centraview.support.supportfacade.SupportFacadeHome",
          "SupportFacade");

      try
      {
        SupportFacade remote = supFacade.create();
        remote.setDataSource(dataSource);
        FaqVO fVO = remote.getFaq(individualID, faqId);

        dynaForm.set("faqid", new Integer(fVO.getFaqId()).toString());
        dynaForm.set("title", fVO.getTitle());
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      int userId = ((UserObject)session.getAttribute("userobject")).getIndividualID();
      request.setAttribute("actionPath","AddKnowledgebase");
     
      // Get all categories and recurively process them for there parent/child relationships.
      SupportFacadeHome supportFacade = (SupportFacadeHome)CVUtility.getHomeObject("com.centraview.support.supportfacade.SupportFacadeHome","SupportFacade");
      SupportFacade remote =(SupportFacade)supportFacade.create();
      ArrayList flatList = (ArrayList)remote.getAllCategory(userId);
      ArrayList categoryList = new ArrayList();
     
      categoryList.add(new DDNameValue(1, "Knowledgebase"));
      Iterator iter = flatList.iterator();
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      int individualID = userObject.getIndividualID();
     
      TicketForm ticketForm = (TicketForm) form;
     
      SupportFacadeHome sfh = (SupportFacadeHome)CVUtility.getHomeObject("com.centraview.support.supportfacade.SupportFacadeHome", "SupportFacade");
      SupportFacade remote = (SupportFacade)sfh.create();
      remote.setDataSource(dataSource);
     
      TicketVO tVO = remote.getTicketBasicRelations(individualID, Integer.parseInt(request.getParameter("ticketId").toString()));
     
      ticketForm.setSubject(tVO.getTitle());
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      CategoryForm catForm = (CategoryForm)form;
     
      catForm.setCategoryname("");

      SupportFacadeHome supportFacade = (SupportFacadeHome)CVUtility.getHomeObject("com.centraview.support.supportfacade.SupportFacadeHome","SupportFacade");
      SupportFacade remote =(SupportFacade)supportFacade.create();
     
      ArrayList flatList = (ArrayList)remote.getAllCategory(userId);
      ArrayList categoryList = new ArrayList();
     
      categoryList.add(new DDNameValue(1, "Knowledgebase"));
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        }
      } else {
        throw new Exception("No row selected.");
      }

      remote = supportFacade.create();
      remote.setDataSource(dataSource);
      kVO = remote.getKB(individualID, kbId);
      ArrayList categoryList = remote.getAllCategory(individualID);
      request.setAttribute("CATEGORYVOARRAY", categoryList);
    } catch (Exception e) {
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        SupportFacadeHome aa = (SupportFacadeHome)CVUtility.getHomeObject(
            "com.centraview.support.supportfacade.SupportFacadeHome", "SupportFacade");
        try {

          SupportFacade remote = (SupportFacade)aa.create();
          remote.setDataSource(this.dataSource);
          returnDL = remote.getTicketList(userID, hm);
        } catch (Exception e) {
          System.out.println("[Exception] ListGenerator.getTicketList: " + e.toString());
          // e.printStackTrace();
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    hm.put("sortType", new Character(paramDL.getSortType()));

    SupportFacadeHome aa = (SupportFacadeHome)CVUtility.getHomeObject(
        "com.centraview.support.supportfacade.SupportFacadeHome", "SupportFacade");
    try {
      SupportFacade remote = (SupportFacade)aa.create();
      remote.setDataSource(this.dataSource);

      returnDL = remote.getTicketList(userid, hm);
    } catch (Exception e) {
      System.out.println("[Exception] ListGenerator.getTicketList: " + e.toString());
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        HashMap listMap = null;

        SupportFacadeHome aa = (SupportFacadeHome)CVUtility.getHomeObject(
            "com.centraview.support.supportfacade.SupportFacadeHome", "SupportFacade");
        try {
          SupportFacade remote = (SupportFacade)aa.create();
          remote.setDataSource(this.dataSource);
          returnDL = remote.getFAQList(userID, hm);
        } catch (Exception e) {
          System.out.println("[Exception] ListGenerator.getFAQList: " + e.toString());
          // e.printStackTrace();
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    SupportFacadeHome aa = (SupportFacadeHome)CVUtility.getHomeObject(
        "com.centraview.support.supportfacade.SupportFacadeHome", "SupportFacade");
    try {

      SupportFacade remote = (SupportFacade)aa.create();
      remote.setDataSource(this.dataSource);
      returnDL = remote.getFAQList(userid, hm);
    } catch (Exception e) {
      System.out.println("[Exception] ListGenerator.getFAQList: " + e.toString());
      // e.printStackTrace();
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        HashMap listMap = null;
        SupportFacadeHome aa = (SupportFacadeHome)CVUtility.getHomeObject(
            "com.centraview.support.supportfacade.SupportFacadeHome", "SupportFacade");
        try {
          SupportFacade remote = (SupportFacade)aa.create();
          remote.setDataSource(this.dataSource);
          returnDL = remote.getKnowledgebaseList(userID, categoryID, hm);
        } catch (Exception e) {
          System.out.println("[Exception] ListGenerator.getKnowledgebaseList: " + e.toString());
          // e.printStackTrace();
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