TimeUtils tu = getTimeUtils();
Date createdDate = ticket.created;
if (TimeUtils.isToday(createdDate, timezone)) {
fuzzydate = tu.today();
} else if (TimeUtils.isYesterday(createdDate, timezone)) {
fuzzydate = tu.yesterday();
} else {
// calculate a fuzzy time ago date
cal.setTime(createdDate);
cal.set(Calendar.HOUR_OF_DAY, 0);
cal.set(Calendar.MINUTE, 0);