int records = listPrefs.getRecordsPerPage();
String sortElement = listPrefs.getSortElement();
boolean customerViewFlag = true;
KnowledgebaseList kbList = (KnowledgebaseList)lg.getKnowledgebaseList(individualID, 1, records, "", sortElement, categoryID,customerViewFlag);
Set listkey = kbList.keySet();
Iterator iter = listkey.iterator();
while (iter.hasNext())
{
String key = (String)iter.next();
ListElement row = (ListElement)kbList.get(key);