// Save the transcript (in XML) to the DB
//DbWorkgroup.updateTranscript(sessionID, buf.toString(), new java.util.Date());
// Leave Chat Room (the room will be destroyed)
String roomJID = packet.getFrom().toString() + "/" + getJID().getNode();
LeaveRoom leaveRoom = new LeaveRoom(getFullJID().toString(), roomJID);
send(leaveRoom);
// Remove the transcript information of this room since the room no
// longer exists
transcripts.remove(roomID);
// Trigger the event that a chat support has finished