/*
* $RCSfile: TicketListHandler.java,v $ $Revision: 1.1.1.1 $ $Date: 2005/04/28 20:28:55 $ - $Author: mking_cv $
*
* The contents of this file are subject to the Open Software License
* Version 2.1 (the "License"); you may not use this file except in
* compliance with the License. You may obtain a copy of the License at
* http://www.centraview.com/opensource/license.html
*
* Software distributed under the License is distributed on an "AS IS"
* basis, WITHOUT WARRANTY OF ANY KIND, either express or implied. See the
* License for the specific language governing rights and limitations
* under the License.
*
* The Original Code is: CentraView Open Source.
*
* The developer of the Original Code is CentraView. Portions of the
* Original Code created by CentraView are Copyright (c) 2004 CentraView,
* LLC; All Rights Reserved. The terms "CentraView" and the CentraView
* logos are trademarks and service marks of CentraView, LLC.
*/
package com.centraview.support.ticket;
import java.io.IOException;
import java.util.Iterator;
import java.util.Set;
import javax.servlet.ServletException;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
import javax.servlet.http.HttpSession;
import org.apache.struts.action.ActionErrors;
import org.apache.struts.action.ActionForm;
import org.apache.struts.action.ActionForward;
import org.apache.struts.action.ActionMapping;
import com.centraview.common.CVUtility;
import com.centraview.common.IntMember;
import com.centraview.common.ListElement;
import com.centraview.common.ListGenerator;
import com.centraview.common.ListPreference;
import com.centraview.common.StringMember;
import com.centraview.common.UserObject;
import com.centraview.settings.Settings;
import com.centraview.support.common.SupportConstantKeys;
public class TicketListHandler extends org.apache.struts.action.Action {
/**
* This is overridden method from Action class
*
* @param mapping
* @param form
* @param request
* @param response
* @return
* @exception IOException
* @exception ServletException
*/
public ActionForward execute(ActionMapping mapping, ActionForm form, HttpServletRequest request, HttpServletResponse response) throws IOException, ServletException { try
{
String dataSource = Settings.getInstance().getSiteInfo(CVUtility.getHostName(super.getServlet().getServletContext())).getDataSource();
HttpSession session = request.getSession(true);
if (session.getAttribute("highlightmodule") != null)
{
session.setAttribute("highlightmodule", "support");//Highlights the note link on header.jsp
}
// After performing the logic in the DeleteHanlder, we are generat a new request for the list
// So we will not be carrying the old error. So that we will try to collect the error from the Session variable
// Then destory it after getting the Session value
if (session.getAttribute("listErrorMessage") != null)
{
ActionErrors allErrors = (ActionErrors) session.getAttribute("listErrorMessage");
saveErrors(request, allErrors);
session.removeAttribute("listErrorMessage");
}//end of if (session.getAttribute("listErrorMessage") != null)
UserObject userobjectd = (UserObject)session.getAttribute( "userobject" );//get the user object
int individualID = userobjectd.getIndividualID();
ListPreference listpreference= userobjectd.getListPreference("Ticket");
TicketList displaylistSession = null;
TicketList displaylist = null;
try {
displaylistSession = ( TicketList )session.getAttribute( "displaylist") ;//gets the list from session
} catch( Exception e ) {
displaylistSession = null;
}
try {
displaylist = ( TicketList )request.getAttribute( "displaylist") ;//gets the list from request
} catch( Exception e ) {
displaylist = null;
}
TicketList DL = null ;
if( displaylist == null )
{
com.centraview.common.ListGenerator lg = com.centraview.common.ListGenerator.getListGenerator(dataSource);//get the List Generator object for Listing
int records = listpreference.getRecordsPerPage();//gets the initial record per page to be displayed from listPreference
String sortelement = listpreference.getSortElement();//gets the initial sort element from listPreference
DL = (TicketList )lg.getTicketList( individualID , 1, records , "" ,sortelement);//called when the request for the list is for first time
DL = setLinksfunction( DL );
}
else //if(displaylistSession !=null)
{
String searchSession = displaylistSession.getSearchString();
String searchrequest = displaylist.getSearchString();
if(searchSession == null)
{
searchSession = "";
}
if(searchrequest == null)
{
searchrequest = "";
}
if (( (displaylistSession.getListID() == displaylist.getListID() )
&& ( displaylist.getDirtyFlag() == false )
&& ( displaylist.getStartAT() >= displaylistSession.getBeginIndex() )
&& ( displaylist.getEndAT() <= displaylistSession.getEndIndex() )
&& (displaylist.getSortMember().equals(displaylistSession.getSortMember() ) )
&& (displaylist.getSortType() == (displaylistSession.getSortType()))
&& (searchSession.equals(searchrequest)))
|| displaylist.getAdvanceSearchFlag() == true)
{
DL = (TicketList)displaylistSession;
}else {
ListGenerator lg = ListGenerator.getListGenerator(dataSource);
DL = (TicketList)lg.getTicketList(individualID, displaylist);
}
DL = setLinksfunction(DL);
}
session.setAttribute("displaylist", DL);
request.setAttribute("displaylist", DL);
request.setAttribute(SupportConstantKeys.TYPEOFSUBMODULE,"Ticket");
}
catch (Exception e)
{
System.out.println("[Exception][TicketListHandler.execute] Exception Thrown: " + e);
return (mapping.findForward("failure"));
}
return ( mapping.findForward("showticketlist") );
}
/**
uses ListElement and various member classes
This function sets links on members
@return TicketList object
*/
public TicketList setLinksfunction( TicketList DL ) {
Set listkey = DL.keySet();
Iterator it = listkey.iterator();
while( it.hasNext() )
{
try
{
String str = ( String )it.next();
StringMember sm = null;
ListElement ele = ( ListElement )DL.get( str );
sm = ( StringMember )ele.get("Subject" );
sm.setRequestURL("openWindow('/centraview/ViewTicket.do?TYPEOFOPERATION=EDIT&rowId="+ele.getElementID()+"&listId="+DL.getListID()+"', 'tv', 750, 550, '')");//sets the URL for this member
sm = ( StringMember )ele.get("AssignedTo" );
IntMember im = ( IntMember )ele.get("IndividualID" );
Integer value = (Integer)im.getMemberValue();
int IndividualID = value.intValue();
sm.setRequestURL( "openPopup('ViewIndividualDetail.do?rowId="+((Integer)im.getMemberValue()).intValue()+"&listId="+DL.getListID()+"')");//sets the URL for this member
sm = ( StringMember )ele.get("Entity" );
im = ( IntMember )ele.get("EntityID" );
sm.setRequestURL( "openPopup('ViewEntityDetail.do?rowId="+((Integer)im.getMemberValue()).intValue()+"&listId="+DL.getListID()+"')");//sets the URL for this member
}
catch(Exception e )
{
System.out.println("[Exception][TicketListHandler.setLinksfunction] Exception Thrown: " + e);
}
}
return DL;
}
}