/*
* $RCSfile: ViewFaqHandler.java,v $ $Revision: 1.2 $ $Date: 2005/09/07 19:38:08 $ - $Author: mcallist $
*
* The contents of this file are subject to the Open Software License
* Version 2.1 (the "License"); you may not use this file except in
* compliance with the License. You may obtain a copy of the License at
* http://www.centraview.com/opensource/license.html
*
* Software distributed under the License is distributed on an "AS IS"
* basis, WITHOUT WARRANTY OF ANY KIND, either express or implied. See the
* License for the specific language governing rights and limitations
* under the License.
*
* The Original Code is: CentraView Open Source.
*
* The developer of the Original Code is CentraView. Portions of the
* Original Code created by CentraView are Copyright (c) 2004 CentraView,
* LLC; All Rights Reserved. The terms "CentraView" and the CentraView
* logos are trademarks and service marks of CentraView, LLC.
*/
package com.centraview.customer.support;
import java.util.ArrayList;
import java.util.HashMap;
import java.util.Iterator;
import java.util.Set;
import javax.servlet.ServletException;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
import javax.servlet.http.HttpSession;
import org.apache.struts.action.Action;
import org.apache.struts.action.ActionErrors;
import org.apache.struts.action.ActionForm;
import org.apache.struts.action.ActionForward;
import org.apache.struts.action.ActionMapping;
import org.apache.struts.action.ActionMessage;
import org.apache.struts.action.ActionMessages;
import org.apache.struts.action.DynaActionForm;
import com.centraview.common.CVUtility;
import com.centraview.common.ListElement;
import com.centraview.common.StringMember;
import com.centraview.common.UserObject;
import com.centraview.settings.Settings;
import com.centraview.support.faq.Faq;
import com.centraview.support.faq.FaqHome;
import com.centraview.support.faq.FaqVO;
import com.centraview.support.faq.QuestionList;
import com.centraview.support.supportfacade.SupportFacade;
import com.centraview.support.supportfacade.SupportFacadeHome;
/**
* Handles the request for the Customer View FAQ Details
* screen. Displays FAQ only, no modification allowed.
*/
public class ViewFaqHandler extends Action
{
public ActionForward execute(ActionMapping mapping, ActionForm form, HttpServletRequest request, HttpServletResponse response) throws ServletException
{
String dataSource = Settings.getInstance().getSiteInfo(CVUtility.getHostName(super.getServlet().getServletContext())).getDataSource();
String forward = ".view.customer.view_faq";
HttpSession session = request.getSession();
UserObject userObject = (UserObject)session.getAttribute("userobject");
int individualID = userObject.getIndividualID(); // logged in user
int entityID = userObject.getEntityId(); // entityID of the logged-in user's entity
ActionErrors allErrors = new ActionErrors();
// "customerFaqForm", defined in cv-struts-config.xml
DynaActionForm faqForm = (DynaActionForm)form;
try {
// get the event ID from the form bean
Integer formFaqID = (Integer)faqForm.get("faqID");
// create an int to hold the faq ID value
int faqID = 0;
// now, check the faq ID on the form...
if (formFaqID == null) {
// if faq ID is not set on the form, then there is
// no point in continuing forward. Show the user an
// error and quit.
allErrors.add(ActionMessages.GLOBAL_MESSAGE, new ActionMessage("error.general.requiredField", "FAQ ID"));
return(mapping.findForward(forward));
}else{
// if faq ID is set on the form properly, then set
// the int representation for use in the code below
faqID = formFaqID.intValue();
}
FaqHome home = (FaqHome)CVUtility.getHomeObject("com.centraview.support.faq.FaqHome", "Faq");
Faq remote = home.create();
remote.setDataSource(dataSource);
FaqVO faqDetail = remote.getFaq(individualID, faqID);
faqForm.set("title", faqDetail.getTitle());
SupportFacadeHome supFacade = (SupportFacadeHome)CVUtility.getHomeObject("com.centraview.support.supportfacade.SupportFacadeHome", "SupportFacade");
SupportFacade supRemote = supFacade.create();
supRemote.setDataSource(dataSource);
QuestionList questionList = supRemote.getQuestionList(individualID, faqID);
ArrayList qList = new ArrayList();
Set listkey = questionList.keySet();
Iterator iter = listkey.iterator();
while (iter.hasNext()) {
String key = (String)iter.next();
ListElement row = (ListElement)questionList.get(key);
HashMap questionInfo = new HashMap();
StringMember questionField = (StringMember)row.get("Question");
StringMember answerField = (StringMember)row.get("Answer");
questionInfo.put("questionID", new Integer(row.getElementID()));
questionInfo.put("question", (String)questionField.getMemberValue());
questionInfo.put("answer", (String)answerField.getMemberValue());
qList.add(questionInfo);
}
faqForm.set("questionList", qList);
}catch(Exception e){
System.out.println("[Exception][CV ViewEventHandler] Exception thrown in execute(): " + e);
}
return(mapping.findForward(forward));
} // end execute() method
} // end class definition