/*
* $RCSfile: NewTicketHandler.java,v $ $Revision: 1.1.1.1 $ $Date: 2005/04/28 20:27:29 $ - $Author: mking_cv $
*
* The contents of this file are subject to the Open Software License
* Version 2.1 (the "License"); you may not use this file except in
* compliance with the License. You may obtain a copy of the License at
* http://www.centraview.com/opensource/license.html
*
* Software distributed under the License is distributed on an "AS IS"
* basis, WITHOUT WARRANTY OF ANY KIND, either express or implied. See the
* License for the specific language governing rights and limitations
* under the License.
*
* The Original Code is: CentraView Open Source.
*
* The developer of the Original Code is CentraView. Portions of the
* Original Code created by CentraView are Copyright (c) 2004 CentraView,
* LLC; All Rights Reserved. The terms "CentraView" and the CentraView
* logos are trademarks and service marks of CentraView, LLC.
*/
package com.centraview.customer.support;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
import javax.servlet.http.HttpSession;
import org.apache.struts.action.ActionForm;
import org.apache.struts.action.ActionForward;
import org.apache.struts.action.ActionMapping;
import com.centraview.common.UserObject;
public class NewTicketHandler extends org.apache.struts.action.Action
{
public static final String GLOBAL_FORWARD_failure = "failure";
private static final String FORWARD_newticket = ".view.customer.new_ticket";
private static String FORWARD_final = GLOBAL_FORWARD_failure;
public NewTicketHandler(){}
public ActionForward execute(ActionMapping mapping, ActionForm form, HttpServletRequest request, HttpServletResponse response) throws Exception
{
try {
HttpSession session = request.getSession();
UserObject userObject = (UserObject)session.getAttribute("userobject");
int entityID = userObject.getEntityId();
request.setAttribute("entityID", String.valueOf(entityID));
FORWARD_final = FORWARD_newticket;
} catch (Exception e) {
FORWARD_final = GLOBAL_FORWARD_failure;
}
return mapping.findForward(FORWARD_final);
}
}