try {
InitialContext ic = CVUtility.getInitialContext();
TicketLocalHome home = (TicketLocalHome) ic.lookup("local/Ticket");
TicketLocal remote = home.create();
remote.setDataSource(this.dataSource);
remote.reopenTicket(userId, ticketId);
} catch (Exception e) {
logger.error("[reopenTicket]: Exception", e);
}
}