String operationType = request.getParameter("TYPEOFOPERATION");
if (operationType.equalsIgnoreCase("EDIT")) {
remote.updateTicket(individualID, ticketVO);
} else if (operationType.equalsIgnoreCase("DUPLICATE")) {
remote.duplicateTicket(individualID, ticketVO);
}
FORWARD_final = FORWARD_editsavefile;
String closeornew = request.getParameter("closeornew");
if (closeornew.equals("close")) {