} else if (event.equals("REMOVEMEMBER")) {
try {
agentMetric.stopQueueTime(logRecordTime);
} catch (NoQueueStartEventException e) {
logger.warn("QUEUE_NO_START_EVENT extension " + extension);
warnings.add(new AgentWarning(extension, EventWarning.QUEUE_NO_START_EVENT));
}
} else if (event.equals("PAUSE")) {
agentMetric.startPauseTime(logRecordTime);
} else if (event.equals("UNPAUSE")) {
try {
agentMetric.stopPauseTime(logRecordTime);
} catch (NoPauseStartEventException e) {
logger.warn("PAUSE_NO_START_EVENT extension " + extension);
warnings.add(new AgentWarning(extension, EventWarning.PAUSE_NO_START_EVENT));
}
} else if (event.equals("COMPLETECALLER") || event.equals("COMPLETEAGENT")) {
String talkTime = rowValues[6];
agentMetric.addToTalkTime(Integer.parseInt(talkTime));
String waitTime = rowValues[5];