public void addEntryToReport(String callId, String entry) {
if (this.getCache().get("reports") == null) {
getCache().put("reports", new HashMap<String, Report>());
}
if (((Map<String, Report>) getCache().get("reports")).get(callId) == null) {
((Map<String, Report>) getCache().get("reports")).put(callId, new Report());
}
Map<String, Report> reports = ((Map<String, Report>) this.getCache().get("reports"));
reports.get(callId).addEntry(entry);
this.getCache().put("reports", reports);