"DATETIME BETWEEN " + OracleFormats.convertDateTime(dateFrom) + " AND " + OracleFormats.convertDateTime(dateTo) + " " +
"GROUP BY " +
"TO_CHAR(DATETIME, 'YYYY'), " +
"TO_CHAR(DATETIME, '" + period.format + "')";
SqlQuery query = new SqlQuery(conn, sql);
try {
query.execute();
while(query.next()){
webdeskCalls.add(new WebdeskCallSumary(query.getDateTime("PERIOD_MIN_DATE"),
query.getInteger("CALLS"),
query.getInteger("ANSWERED"),
query.getInteger("ANSWERED_WITHIN_30_SEC"),
query.getInteger("FORWARDED_TO_DIREKTE")));
}
} catch (DopeException e) {
throw new OperationAbortedException(e, "Error during load of webdesk calls.", "Der skete en fejl ved indl�sning af webdesk kald.");
}